PRIVACY POLICY

Newsletters

We may collect the following information to send newsletters:

• Name
• Email address
• Subscription status

Retention

We hold this information for as long as you subscribe to our newsletters.

We process this information to send newsletters to those who subscribe to receive them through our site.

Our legal basis for this processing is generally consent. However, we may process records of who has subscribed or unsubscribed, as necessary for us to comply with our legal obligation to ensure we record and comply with consents and unsubscribe requests.

If you are a corporate subscriber, we may process this information without consent based on our legitimate interests in promoting our services to you.

Sources

We collect this information directly from you.

Enquiry Data

We process some or all the following information so we can collect, record and properly respond to enquiries:

• Name
• Contact information (such as email address and telephone number)
• Other information you submit as part of your enquiry

Retention

We hold onto enquiry data for at least a year after the enquiry has been addressed, for 7 years if we have a commercial relationship with you, and otherwise while we still have a need to do so for purposes set out in this policy.

We process this information because it is necessary for the purposes of our (and your) legitimate Interests, being our and your legitimate interests in us being able to respond to your queries.

Where we respond to your enquiries as part of or in connection with our actual or prospective contractual relationships, we may also process this data for the purpose of performing or entering a contract with you.

Sources

We typically collect this data directly from you.

Clients & Potential Clients

We may process the following information to liaise with you in connection with our services or to promote our services:

• Name, job title, company name, business address, VAT registration
• Contact information (such as email address and telephone number)
• Feedback and other information you provide to us about our models and services
• Marketing and communication preferences

Retention

We generally hold onto this information for 7 years after the end of our business relationship but may continue to retain it where necessary for other purposes set out in this policy.

We use this information to administer and provide our services and correspond with you in connection with our services or the promotion of our services.

Our legal basis for processing is either:

• legitimate interest, including legitimate interests (of us and you and our models) in making available and promoting our talent and services; or
• where we liaise with you or otherwise process your personal data as part of or in connection with our actual or prospective contractual relationships, we may also process this data for the purpose of performing or entering a contract with you.

Sources

We collect this information:

• directly from you;
• from public sources (such as your website, social media, or professional networking profiles);
• through referrals;
• from directories (e.g. Kays, Yell) or production manuals.

Models / Potential Talent

To work with our models and discover new talent we process the following personal data:

• name; email, address; telephone number;
• date of birth, gender, pronouns, nationality;
• bank details and VAT registration (if applicable);
• measurements and physical attributes;
• portfolio content (photos, videos, biography);
• sensitive data (if voluntarily provided) such as health, dietary needs, or ethnicity for casting purposes;
• publicly available professional information such as social-media handles or websites.
• details of whether you have the right to work in the UK;
• availability

Retention

We generally hold onto this data for 7 years after the end of our business relationship or last interaction but may continue to retain it where necessary for other purposes set out in this policy.

We process this data to work with and promote our models, including to represent them and facilitate and otherwise administer bookings and payment and other financial arrangements, to publish their profiles and portfolios and rates through our website and other marketing channels, or to share them with clients, and to discover new talent.

Legal basis

Our legal basis for this processing is:

• performance of contractual obligations (in particular, our obligation to provide our talent management services and discharge obligations under our contract with you) or taking steps you request prior to entering a contract;
• we may also process this personal data to accept and review applications from prospective talent, or to search or undertake outreach for models we are interested in working with, on the legal basis of legitimate interest, including interests of you, us, and clients in discovering and working with the best talent out there;
• as a UK employment agency, we are required under the EAA 2003 to maintain accurate records of introductions, assignments, and work-seekers and we therefore may also process this data to comply with those and other legal obligations (and with our tax/accounting obligations);
• we may also process this information for fraud prevention, record keeping, and audit purposes, based on our and our clients legitimate interests in the prevention of fraud, and the orderly operation of our business.

Sources

We may either:

• collect this data directly from you; or
• from public sources (such as your website, social media, or professional networking profiles);
• through referrals;
• from directories (e.g. Kays, Yell) or production manuals.

Analytics

When you interact with our website we may collect data about that interaction, as follows:

• Browser type and version, IP and MAC address, location and time zone, access logs, device type, the operating system you use, screen size and device capabilities, to the extent provided your device provides this to us.
• Use you make of the pages and features of our website, including the URLs and content you visit, language and other similar preferences, the clickstream to, through and from our pages, date and time, page response times, length of visits to pages, interaction (such as scrolling, clicks and mouse-overs) data.
• Error reports generated if there are problems with our website.

How long we keep it

After 26 months underlying data is deleted, but we may retain aggregated statistics generated from that data which are anonymous.

We use software to collect analytics data about users of our website, to understand how people use them, where they come from, the devices and operating systems they use, how they interact with our site, and to help improve and maintain our site.

Legal basis

We process this analytics data if you have given your consent.

You can withdraw your consent for analytics by using our cookie banner.

Sources

We use Google Analytics to collect this data.

Employees & Job Applicants

If you apply for a job we may process the following:

• name; email; address; telephone number;
• employment history, qualifications and references;
• right to work documentation (passport, NI number, proof of address);
• other information you provide in connection with a job application.

Retention

We generally hold onto this data for 12 months if your application is unsuccessful. If your application progresses, we will provide further privacy information separately

We process this personal data to pursue our legitimate interests in deciding whether to progress a job application and in communicating with you or a recruiter about the process. We may also process this information to comply with legal or regulatory requirements for example to understand and apply visa or right-to-work requirements.

Sources

We collect this data directly from you or from a recruiter.

Remarketing

We may use remarketing tools including advertising cookies or pixels, or advertising tools offered by third parties, to market to you if you have previously interacted with us, or our website. We process your name, email address, and details of visits to our website for this purpose.

Cookies and pixels for remarketing, and advertising tools (such as uploading your email address to social media to include you in audience retargeting) will be done only if you have given us your consent.

Sources

We collect this information from you and may also use cookies or pixels from social networks and advertising networks such as Google and Meta to collect it.

Notice Dismissal and Consents

We process the following information in connection with operation of our website:

• A record of whether you have seen our legal notices and whether you have consented to the use of cookies.

We use this information to perform our legal obligations, in particular our obligations to record whether you have been provided with information and given your consent to use of cookies.

Sources

We, or the processors acting on our behalf, collect this data directly from you.

Google Analytics

Statistical

13 months

To understand how visitors use our website, by collecting information about how many people visit the website, the pages they visit, and the websites they have come from.

We use Google Analytics. and you can access their privacy policy:https://support.google.com/analytics/answer/7318509?hl=en