PRIVACY POLICY
Hired Hands Models Limited Privacy Policy
This privacy policy sets out the ways in which we Hired Hands Models Limited (we, us, our) uses the personal data we collect from you when you use our website and when you interact with us.
What data do we collect?
Hired Hands Models Limited collects different data depending on how you interact with us.
Such interactions include:
how you use our website;
if you fill out forms on our website;
if you submit data directly to us through email, telephone or post;
if you have applied for representation to our agency as prospective talent;
if you have applied to our agency for a job vacancy or speculative job vacancy;
if you have looked to potentially engage our services;
if you have engaged our services and booked our talent for assignments;
if we have billed you following a confirmed assignment where our services were engaged;
if we believe there is legitimate business interest for potential talent who may wish to join the agency to be represented by us;
if we believe there is legitimate business interest for potential clients who may wish to engage our services and book talent that we offer for shoots, events, etc.;
if we believe there is legitimate business interest for which to do so.
The type of data that we might collect will depend on your interaction with us, as per the above interactions and reasons stated, and may include, but are not limited to, the following:
For Clients or Potential Clients
Contact Information – such as your Name, Email Address and Contact Number
Business Information – such as your Job Title, Business Address
Personal Information (if provided) – such as your Preferred Name, Gender and Pronouns
Employer Information (if applicable) – such as your Employer’s Name, Registered Address, Registration Number and VAT Number
For Existing or Potential Talent
Contact Information – such as your Name, Email Address, Contact Number, Home Address, or other contact information.
Personal Identifiable Information – such as your Date of Birth, Gender, Pronouns, Nationality and Identity Documentation (E.G. National Insurance Number and Passport or Passports if you are of multiple Nationalities)
Financial Information – such as your Banking Details and VAT registration (if applicable).
Physical Measurements and Biometric Features – such as your Height, your Shoe Size, your Chest measurements, Waist measurements, your T-Shirt Size, Hair Colour, Eye Colour, your Glove Size, etc.
Portfolio Information – data you have shared with us for use on your portfolio on our publicly viewable website for the purposes of increasing your chances of being booked by our clients or potential clients, such as a self-written biography, casting images and videos, previous work or showreels, etc.
Sensitive Personal Information – data of this type is defined as included data on racial or ethnic background; religious belief; trade-union membership; health-related data; allergies or dietary requirements; disabilities or impairments; or data concerning sexual orientation. Based on your preferences, data of this type would be either held by our team for internal reference only, where required in order to facilitate either potential or confirmed bookings, or otherwise used on our publicly facing website in order for potential clients to better find models who meet such specific casting requirements.
Publicly Available Information – such as your Social Media profiles, other Agencies that you may work for, your own Personal Website(s), etc., to either identify potential individuals who we might consider offering representation to, or for gathering of imagery to better improve the publicly accessible website portfolios of those whom we represent.
For Existing or Potential Employees
Contact Information – such as your Name, Email Address, Contact Number, Home Address, or other contact information.
Personal Identifiable Information – such as your Date of Birth, Gender, Pronouns, Nationality and Identity Documentation (E.G. National Insurance Number and Passport or Passports if you are of multiple Nationalities).
Employment History and Qualifications – information of this type is in relation to CVs or job applications that you send to us and any data within that details your academic and employment history, as well as your skills and qualifications, etc., as well as any further information that you wish to share with us.
How do we collect your data?
You directly provide Hired Hands Models Limited with most of the data we collect.
We collect data and process data when you:
Apply to become a model with our agency
Book a model through our agency
Email ‘Favourites’ packages from the website either direct to us or to 3rd parties
Interact with our social media accounts
Look to engage our services over the phone or by email
Make an enquiry to us, provide feedback or complain by phone, email or our website
Show interest in potentially engaging our services
Show interest in potentially joining our agency as a model / talent
Sign yourself up to received our email Newsletter
Submit a CV or job application for a vacancy at our agency
Through sending enquiries, feedback or complaints through the post to our agency
Through using forms on our Website that request such information
Use or view our website via your browser’s cookies
Where we view their to be legitimate business interest in doing so
Where we are contractually or legally obliged to do so
Our Company may also receive your data indirectly from the following sources:
Feedback and other relevant information about you may be provided by our clients following a booking or interaction, or through user reviews left online
In the case of job applicants, we may obtain information about you from recruiters, current and previous employers, or referees, to gain insights into your professional background and suitability for the position.
Our network of service providers, including website developers, IT support, software and hosting services, payment processing services, marketing service providers, and professional advisors, may supply us with personal information.
How will we use your data?
Hired Hands Models Limited collects your data so that we can:
Analysing website traffic and user activity
Conducting and analysing advertising campaigns
Facilitating bookings for both our clients and our represented talent
Enhancing user experience and site functionality
Managing client bookings and billings
Paying our models for completed assignments or expenses
Promoting the agency to increase its profile
Promoting our signed talent in order to increase their bookings through us
Raising invoices to our clients for completed bookings that our talent have serviced
Sending newsletters and updates to subscribers
How do we store your data?
Hired Hands Models Limited securely stores your data through a secure 3rd party booking software, which is primarily where all data we process and collect will be stored.
All data stored on our booking system is encrypted via https and instantly saved on 3 servers on real time, with access to the platform password protected for authorised Hired Hands Models staff. Data backups are stored in case of accidental deletion.
Further to our booking software, any data we process and collect will be stored in password protected spreadsheets and saved into our secure encrypted Cloud Storage, which is also password protected in itself and requires two-factor authentication to access.
Hired Hands Models Limited will keep your personal data for a period of 7 years. Once this time period has expired, we will delete your data.
Marketing
Hired Hands Models Limited would like to send you information about our business, our services and give you regular updates regarding new work we have serviced and new Models who we are representing. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Hired Hands Models Limited from contacting you for marketing purposes or giving your data to other members of the Hired Hands Models Limited.
If you no longer wish to be contacted for marketing purposes, you can opt out.
What are your data protection rights?
Hired Hands Models Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Hired Hands Models Limited for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Hired Hands Models Limited correct any information you believe is inaccurate. You also have the right to request Hired Hands Models Limited to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Hired Hands Models Limited erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Hired Hands Models Limited restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Hired Hands Models Limited’s processing of your personal data, under certain conditions.
The right to data portability – – You have the right to request that Hired Hands Models Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@hiredhandsmodels.com
Call us at: (+44) 0207 267 9212
Or write to us: Hired Hands Models LTD, C/O FOUNDRY Walthamstow, 5 Forest Road, London, United Kingdom, E17 6ZJ
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Hired Hands Models Limited uses cookies in a range of ways to improve your experience on our website, including:
Analysing user journeys so to improve accessibility
Considering site and content optimisation to match user devices
Examining page load times to ensure content is displayed quickly
Identifying website errors so to improve usability
Understanding how you use our website and interact with its contents
What types of cookies do we use?
There are a number of different types of cookies, however, our website only sets third party cookies which are used primarily with Google Analytics, to collect anonymous information on the pages visited, for the purposes of:
Advertising – Hired Hands Models Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address, to track ad performance. This information is not used for advertising on other websites.
Functionality – Hired Hands Models Limited uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in, to help us better improve website functionality, remember your preferences, retain custom search filters that your have applied when refining our talent lists and continually improve website experience.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. You can also opt out from Google Analytics collecting any of the anonymous information we have previously mentioned in this privacy policy if you following this link : https://tools.google.com/dlpage/gaoptout.
Privacy policies of other websites
The Hired Hands Models Limited website contains links to other websites, but please be aware that our privacy policy applies only to our website. If you therefore click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Hired Hands Models Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22nd November January 2023.
How to contact us
If you have any questions about Hired Hands Models Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@hiredhandsmodels.com
Or write to us at:
Hired Hands Models LTD
C/O FOUNDRY Walthamstow
5 Forest Road
London
United Kingdom
E17 6ZJ